Privacy Policy for ero-stories.net

1. Who we are
Welcome to ero-stories.net (“we”, “us”, “our”). We are [Your Company Name / Sole Trader Name], based in [Address], registered in [Country]. If you have any questions about this policy, you can contact us at info@ero-stories.net.

2. What this policy covers
This policy explains how we collect, use, store and share personal information when you visit and interact with our website, use our services, or get in touch with us.

3. Information we collect
We may collect:

  • Contact information (e.g., name, email address) when you sign up, subscribe or send an enquiry.

  • Technical data (e.g., IP address, browser type, operating system) via cookies and website analytics tools.

  • Usage data (pages visited, time on site, links clicked) when you use the website.

4. How we use your information
We use your personal data for the following purposes:

  • To respond to your enquiries and provide services you request.

  • To send newsletters or marketing (where you’ve opted in).

  • To monitor and improve our website (e.g., analytics, performance).

  • To ensure compliance with our legal obligations.

5. Legal basis for processing
We process your personal data on the basis of:

  • Your consent (e.g., when you subscribe to our newsletter).

  • Our legitimate interests (e.g., improving the website, sending you updates) provided this does not override your rights.

  • Performance of a contract or taking steps before entering a contract (e.g., when you buy a service).

6. Sharing your information
We will not sell your personal data. We may share your information with:

  • Service providers who help us run the website (e.g., hosting, analytics) — they process data on our instructions and must keep it secure.

  • If legally required, we may disclose information to law enforcement or regulatory authorities.

7. International transfers
If we transfer your data outside the UK (or European Economic Area), we will ensure appropriate safeguards are in place (e.g., standard contractual clauses) to protect your rights.

8. Data retention
We retain your personal data only as long as is necessary for the purposes set out above. When no longer needed, we will securely delete or anonymise it.

9. Your rights
Under the UK GDPR you have the right to:

  • Access the personal data we hold about you.

  • Request correction if it is inaccurate.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to our processing of your data.

  • Receive your data in a portable form where applicable.

  • Withdraw consent at any time (where processing is based on consent).

If you wish to exercise one of these rights, please contact us at [email address]. You also have the right to lodge a complaint with the ICO.

10. Cookies & tracking
We use cookies and similar technologies to collect technical and usage data which works alongside this privacy policy.

11. Changes to this policy
We may update this policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date below.

Last updated: 25/11/2025